GDPR Policy

General Data Protection Regulation (GDPR) Policy
Titanium Fingers Limited
Effective Date: 01/01/2025

1. Introduction

Titanium Fingers Limited ("we", "our", "us") is committed to ensuring the security and protection of personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy outlines how we collect, use, store, and protect personal data.

2. Data We Collect

We collect and process personal data necessary to provide our services. This may include:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (processed securely by third-party providers)
• IP address and browsing activity (via cookies and analytics tools)
• Any additional data provided voluntarily by the user

3. Legal Basis for Processing

We process personal data based on one or more of the following lawful bases:

• Contractual necessity: When data is needed to fulfill a contract with you.
• Legal obligation: Where processing is required by law.
• Legitimate interests: For business improvements, fraud prevention, and service enhancements.
• Consent: Where explicit permission is obtained for specific uses (e.g., marketing communications).

4. How We Use Personal Data

We use personal data to:

• Provide and manage our services
• Process transactions and fulfill orders
• Communicate with customers and respond to inquiries
• Improve website functionality and user experience
• Ensure security and prevent fraudulent activities
• Comply with legal and regulatory obligations

5. Data Sharing and Third Parties

We do not sell or rent personal data. However, we may share data with trusted third parties, including:

• Payment processors (for transaction processing)
• Service providers (e.g., hosting, analytics, customer support)
• Law enforcement or regulatory bodies (if required by law)

6. Data Retention

We retain personal data only as long as necessary to fulfill contractual, legal, and business obligations. When no longer needed, data is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. This includes:

• Secure encryption of data
• Access controls and authentication mechanisms
• Regular security assessments and compliance reviews

8. Your Rights

Under UK GDPR, individuals have the following rights:

• Access: Request a copy of personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of personal data (subject to legal constraints).
• Restriction: Request limitation of data processing in certain circumstances.
• Portability: Request transfer of data to another service provider.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent where processing is based on it.

To exercise any of these rights, please contact us at accounts@titaniumfingers.com

9. Cookies and Tracking

Our website uses cookies to enhance user experience. For detailed information, please refer to our [Cookie Policy].

10. Complaints

If you have concerns about our data practices, please contact us at accounts@titaniumfingers.com. If you are not satisfied, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

11. Policy Updates

We may update this policy periodically. Any significant changes will be communicated via our website or direct notification.

For further information, contact us at accounts@titaniumfingers.com